I told them that it’s been more than a week since I requested for a refund but still no update from my bank. I messaged their Instagram messenger and WhatsApp.
I checked my inbox, junk folder, there is still no refund receipt email. They responded soon and told me that they sent me the refund receipt on my email. I ordered a dress from them on March 18th and within 30 minutes of placing my order, I asked them for a refund. Try going through your bank or insurance. I would never order from them again, but if you have already placed an order you have not recieved. However, I am happy my bank could scare them into sending at least something. Quality wise, its still a hard pass and the color does not match what I ordered at all. The day after my bank opened a case, they miraculously sent me a text message saying a package was on its way. As part of the insurance policy, my bank tried to claim the money on my behalf. I thought it was a lost case, but as a last resort I contacted my bank as adviced by a friend.
This yielded no response, and that is when i read all the other negative reviews about them. The initial e-mail said I would be notified when my package was sent, so after waiting for way over the "estimated shipping" time I contacted them through e-mail. Please send me a message if you have any questions.I ordered two dresses from them earlier this year. The suit comes from a pet-free, smoke-free home.Ĥ. Hence, we do not accept refund or return requests.ģ. We do a thorough check before dispatching the suit. The suit will be shipped through USPS or DHL.Ģ. Things like Lace, Piping or Embellishment might not be included unless stated in the description.ġ. This can happen due to the variation in light at the time of photography. Please note that the color of the item you receive may vary slightly from that shown in the listing picture. Note: The dress is stitched with full length sleeves.Įmbroidered Chiffon Shirt front with lining.ġ. 100% Original Brand New Latest Baroque Chantelle Chiffon
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